The information below will show you how to access your account.
- How to Log In
- How to Access Your Account
- How To Book A Lesson
- How To Attend A Lesson
- How To Pay For Lessons
Log Into Your Student Portal
Our booking and feedback system is a tuition specific system through TutorBird and will help students, parents, and tutors to manage lessons.
Accessing Your Account
Log into your account though the login screen above. If it says that you’re already logged in, click the button that says “Login” and you will be directed to your account.
This will take you to your dashboard where you’ll be shown your attendance & feedback.
Your dashboard contains all of the important information about your upcoming lessons and feedback for your latest lessons. You can access all other areas using the menu to the left.
Your regular lessons will still be booked on your behalf and will appear as a list on the front page and also in your calendar. Extra available lessons with either your tutor or for groups will show in your calendar.
To book an extra lesson, click on the available lesson and select “Register”. Some lessons will be set to “Make-Up Credit Required” – these are created in the system by tutors when a student needs to reschedule a lesson and alternative times are offered. You will only be able to book these if lesson credits have been issued to you.
Once you have selected to register for a lesson, you will be asked to confirm your registration. Once you have clicked the green “Register” button, you have committed to purchasing this time with your tutor at your standard tuition rate (unless otherwise specified).
You will be sent an email reminder 24 hours before your lesson and a text 2 hours before your lesson where you have provided these details.
Attending A Lesson
Your lesson link will show in your Calendar. Click on the lesson that you are due to attend in your calendar and then again on the green “Online” link next to the location. This will open the Zoom classroom with your tutor. You can also use the zoom link which is shown in your event reminder email which will be sent at the beginning of each day where you have a lesson booked.
Should you need to cancel a lesson, this can be done so through the Calendar. Alternatively, you can still email your tutor. We reserve the right to still charge for late cancellations of 1:1 lessons.
How To Pay For Lessons
In the same way as our previous system, lessons are payable each month. Invoices for regular lessons are sent out prior to commencement of the lessons billed for on that invoice.